Contacts
How to Reach Us
If you'd like to get in touch with the team behind nzpokies2018.com, the only way to contact us is by email:
We read every message we receive and do our best to respond to each one personally.
What You Can Write About
Feel free to email us about anything related to our website and its content, including:
- Questions about our content — if something in our pokies or casino reviews is unclear, we'll happily explain further.
- Corrections — if you've spotted outdated information (for example, a bonus offer that has changed or a casino feature we described incorrectly), please let us know so we can fix it.
- Feedback — suggestions, ideas, and general comments about how we can improve the site are always welcome.
- Partnership requests — if you represent a casino brand or another business and would like to discuss cooperation, send us a brief description of your proposal.
Response Time
We are a small editorial team, so we can't always answer immediately. We usually reply within a few business days. If your message is urgent (for example, a serious factual error in one of our reviews), please mention it in the subject line and we'll prioritise it.
Questions About Your Casino Account
Please note: nzpokies2018.com is an independent review website, not a gambling operator. We do not run any online casino, hold player accounts, or process payments of any kind.
This means we cannot help with:
- Deposits or withdrawals;
- Bonuses, wagering requirements, or promotional terms;
- Account registration, verification, or closure;
- Technical issues on a casino website.
For any of these matters, please contact the customer support team of the casino you are playing at directly. Most casinos we review offer live chat or email support, and you will find their contact details on the casino's own website.
Need Help With Gambling?
If gambling is causing problems for you or someone you care about, free and confidential help is available in New Zealand:
Gambling Helpline New Zealand
Phone: 0800 654 655 (available 24/7)
Website: gamblinghelpline.co.nz
The Helpline offers support, information, and referrals to face-to-face counselling services across New Zealand. You can also text 8006 for support. Reaching out is free, confidential, and available to anyone — whether you gamble yourself or are affected by someone else's gambling.
We encourage all of our readers to play responsibly: set a budget, treat pokies as entertainment rather than a way to make money, and never chase losses.